FAQs

How do I schedule an appointment?

Prospective clients can call or email our practice to inquire directly about new services.  One of our trained therapists will contact you within 48 business hours to discuss whether our practice is the best fit for your goals.   

Do you offer a sliding scale? 

We are committed to improving equitable access to quality mental health treatment. All our therapists offer reduced fee services.  Opportunities for reduced fee vary in accordance with each individual therapist’s current caseload of existing sliding scale clients. We invite any questions about reduced fee when you contact our practice. 

Does the practice take insurance?

MCA is a fee for service practice and clients are expected to pay for services directly. MCA does not participate in-network with any health insurance plans, Medicare or Tricare. Therefore, our office staff does not submit insurance claims on behalf of clients.  

Most of our clients are able to access out of network health benefits for our services. We encourage all current and prospective clients to contact their insurance carriers and inquire about out-of-network benefits and how to submit claims. Health benefits are routinely linked to specific procedural codes (CPT codes) for services rendered and diagnosis codes being treated. Our therapists and office staff can help you determine the codes you need for claims and work hard to provide statements and supporting documentation to assist in accessing health benefits. We are also available to answer any questions about itemized statements or other billing issues as needed.  

Does MCA provide Educational, Psychological or Admissions Testing?

MCA offers a variety of evidenced-based diagnostic assessments widely used to evaluate psychological, attention and executive function disorders for teens and adults designed to assist in treatment, school, and career planning.  We also provide specialized assessments for trauma related and dissociative disorders.  We do not currently offer admissions testing.