FAQs

How do I schedule an appointment?

Prospective clients can call or email our practice to inquire directly about new services.  One of our trained therapists will contact you to discuss whether our practice is the best fit for your goals.   

How long and frequent are therapy appointments?

Individual therapy sessions are routinely 45-50 minutes.  Most outpatient clients meet with their individual therapist once a week.  Family and couples therapy sessions are routinely 60-minutes. Group therapy sessions range from 60-90 minutes (about 1 and a half hours) depending on the size and focus of the group.   

 Do you offer a sliding scale? 

We are committed to improving equitable access to quality mental health treatment. All our therapists offer reduced fee services.  Opportunities for reduced fee vary in accordance with each individual therapist’s current caseload of existing sliding scale clients. We invite any questions about reduced fee when you contact our practice. 

Does the practice take insurance?

MCA is a fee for service practice and clients are expected to pay for services directly. MCA does not participate in-network with any health insurance plans, Medicare or Tricare. Our office also does not submit insurance claims on behalf of clients.  

We encourage all current and prospective clients to contact their insurance carriers and inquire about out-of-network benefits and how to submit claims. Health benefits are routinely linked to specific procedural codes (CPT codes) for services rendered and diagnosis codes being treated. Our therapists and office staff can help you determine the codes you need for claims and work hard to provide statements and supporting documentation to assist in accessing health benefits. We are also available to answer any questions about itemized statements or other billing issues as needed.  

Does the practice offer social skills groups?

MCA has extensive group therapy offerings for teens and adults.  Although our group provide effective approaches to developing and improving social skills, we do not offer structured social skills groups or groups for elementary age children.  

Does MCA provide Educational, Psychological or Admissions Testing?

MCA does not offer formal testing services at this time.  However, we do offer other evidenced-based diagnostic assessments widely used to evaluate psychological, attention and executive function disorders for teens and adults designed to assist in treatment, school, and career planning.  We also provide specialized assessments for trauma related and dissociative disorders.  

Does MCA offer a comprehensive DBT program?

MCA offers individual and group DBT therapy and skills training.  We also integrate DBT skills into our Ascend and Ascend Lite treatment programs.   MCA does not offer a comprehensive DBT program in accordance with the behavioral model originally developed and researched. The “treatment adherent” approach to DBT is a highly structured program that combines individual therapy, group skills training, and telephone coaching.  This program is widely used in hospital- based treatment and is also offered on an outpatient basis.  The treatment adherent model of DBT was designed specifically for people with severe mood and behavior problems and people with active self-harm and suicidal behaviors.  Many people with less acute symptoms benefit from the components of DBT independent of this comprehensive behavioral model.  

Does MCA provide services for children?

Yes. Our practice has limited individual therapy and play therapy services for children younger than middle school. We do provide family therapy to families with younger children and work extensively with parents to address parenting challenges with children of all ages.